Payment methods
At Francis Laurent, we aim to provide a smooth, secure, and transparent payment experience for all our customers. This policy explains the payment methods we accept, when payments are processed, and what you need to know about your transactions.
Accepted Payment Methods
Card details are only used to process the payment and are not stored or used in any other way.
- Credit Card (Visa, Mastercard)
- Apple Pay
Other payment methods:
- American Express
- Bancontact
Currency
All transactions on our website are processed in GBP (British Pounds). If your card or payment method uses a different currency, your bank or provider will handle the conversion at their exchange rate.
Payment Processing
Payments are processed immediately when you place your order. You will receive an order confirmation email once your payment has been successfully processed. If the payment fails or is declined, the order will not be processed, and you will be notified immediately to try again or use a different payment method.
Refunds for Payments
Refunds are processed to the original payment method used at checkout. For details on refunds and processing times, please refer to our Return & Refund Policy